March 2023
“A&B Recruitment have played a huge and important part in ensuring the tremendous growth we have experienced at Carpeo runs smoothly and to plan.
They have often gone the extra mile in terms of finding us great talented people and have worked late to ensure they meet our criteria, their reactive approach is second to none and has on many occasions taken the pressure off of my team allowing my managers to focus on the operation and our clients.
The team members A&B have recruited have a high retention rate which is fundamental for any business, they offer quality candidates rather than quantity and provide an after service care that both Carpeo and our new recruits are grateful for.
Carpeo is a demanding client as we react to our client’s needs, but the patience shown towards our requirements (which often gives very little notice) is testament that the A&B team truly understand our business and respect our challenges.
A&B have a personal style and understand Carpeos culture this has seen them create good relationships across the contact centre.
Becky, Anand and the team have built trust throughout the business and are recognised as the recruitment partner that really cares about each individual campaign and team.
A&B are professional, honest, friendly and reliable, I personally see them as being very much a part of the Carpeo family, it is a pleasure to work with hard working people who care more about us as a client than they do about getting the sale, in a competitive industry this stands them out from others”.
Kerry Porter – Contact Centre Manager for Carpeo